For all queries from candidates and centres regarding registration, certification and product information please contact Customer Relations (online services) on tel: 0207 294 2840  fax: 0207 294 2405  

For all technical and system queries including questions about scheduling please contact the GOLA Technical Helpdesk. Please have your Promissor ID ready when you call.
 
In the UK
Tel:  08452 410070   Available 0830 - 1730 GMT.  Calls are diverted to International helpdesk outside of these hours. 

Outside the UK
During office hours customers should contact their local City & Guilds GOLA representative.  

For centres wishing to become GOLA enabled contact gola@cityandguilds.com