Due to system failures Archive Services are currently working at a turn around rate of 5 weeks.  Please be patient with any requests you have sent in within the last month, they will be processed as soon as possible.

After a replacement certificate for a candidate?  You can now submit your request and pay on-line!  Here’s what you do, simply fill out our on-line replacement certificate application form, complete it, pay on-line using World Pay, and we’ll try and find a copy of your certificate and issue a replacement.  Please note that each payment is for one certificate search only and is non-refundable.

On-line application and payment form

Making a payment

But while we have your attention, it’s worth us giving you some further useful info:

Placing your order and making a payment

• It costs £34 to carry out a search for a replacement of a City & Guilds certificate and £20 for a search for a replacement of a Single Subject certificate.  Note that these Single Subject certificates were historically called Pitman Qualifications before the brand was fully integrated into City & Guilds a few years ago. 
• Payment can be made on-line with the cards listed above. 
• Payments are non-refundable, unless you require a certificate for a period that our records do not cover

The process

• We ask you to give us two full weeks to issue your replacement – please wait until then before you contact us
• We cannot guarantee that we will be able to issue you with a replacement certificate
• If a search for your records proves unsuccessful, we will issue you with a letter confirming the outcome of our search

Completing your application form 

Your chances of a speedy and positive outcome are much improved if we get all the right information up front.  Please provide as much information as possible to help the search succeed.